Responsible Gambling


Most people play games of chance for recreation. However, there are some people who has a serious gambling problem that impacts negatively on their lives and the lives of their friends and family. A person who plays excessively or obsessively may neglect a spouse, children, families and friends. They might begin to perform poorly at work or school, get into debt or play with borrowed money. Gambling problem is not restricted to a particular social status, ethnic group, gender or age.

Johannesburgpools.com recognizes that while most people gamble for entertainment, a small number of people can become obsessed with playing games of chance. Even though studies suggest that only a very small percentage of the adult population encounters compulsive gambling problems, we take this matter seriously and have accordingly implemented a number of measures to address this issue:
  • johannesburgpools.com's training program incorporates methods and techniques that assist our employees in recognizing and taking appropriate actions when they identify compulsive or underage gambling.
  • We have implemented an easy to use self-exclusion program for those who may need our assistance. Upon your request, we will cancel your membership and will prevent you from entering our casino or poker room.
  • We let you set your own maximum allowed deposit amount.
  • Upon your request, we will remove your name from our email list.
Please remember !
  • Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
  • Gambling is a game of chance. There are no formulas that guarantee winnings.
  • Set a money limit according to how much you can afford to play and regularly check the amounts you spend at the Cashier.
  • Like many things in life, activities that are enjoyable in moderation can become disastrous in excess.
  • Gambling is a game of chance. There are no formulas that guarantee winnings.
  • Make sure that the decision to gamble is your choice and that you are not pushed or convinced to gamble.
  • Decide how much money you can lose before you play. When that amount is lost, stop playing. Regularly check the amounts you spend at the Cashier.
  • Before beginning to play, decide how much time you can afford to spend. Stop playing when that time is over.
  • Make sure you know the rules of the games you play.
  • Never chase your losses – never try to get back money you lost. This mostly leads to bigger losses.
  • Make sure gambling does not exclude you from enjoying other activities in your life. Balance gambling with other forms of recreation. Do not let it interfere with work and family.
  • Never gamble when you are emotionally down – it is hard to make rational decisions when you are upset or depressed.
  • Never borrow money to gamble.